FLASH SALE
Please note, due to the high volume of orders we receive during our January 2022 FLASH SALE period, please allow an extra 5-7 Business Days processing time on all orders. This processing time is in addition to the shipping quoted at check-out. We thank-you for your patience during this time. 

 

Order Processing Time

Lack of Color has a standard processing time of 1-3 Business Days for all orders. 

If your order was placed during a sale, re-stocking period or holiday period please allow an additional 3-10 business days for processing.

Please trust that we always do our best to get your orders out to you as soon as possible.

Shipping Information

Lack of Color offer StarTrack regular and Startrack Fixed Price Premium shipping services on all Australian orders. All orders sent via StarTrack are sent "Authority to Leave".  If you require a signature on your parcel at time of delivery, you will need to select the "Signature on Delivery" option at the check-out.  This does incur an additional fee of $9.00 from StarTrack. Please note, we cannot deliver to PO BOX addresses within Australia.

Orders over $300 qualify for free StarTrack Regular shipping.

Startrack Regular 2-5 Business Days* $15.00
Startrack Regular (Signature on delivery) 2-5 Business Days* $24.00
Startrack Express** 1-3 Business Days $25.00
Startrack Express (Signature on delivery)** 1-3 Business Days $34.00

*Delivery times are estimates only and do not consider the event that there are unforeseeable delays

**Delivery to regional areas outside of the Express post network may take 4-8 business days to arrive


You can track your parcel here

Lack Of Color ship to New Zealand via EMS Express. We can deliver to PO BOX addresses internationally (countries outside Australia).

International orders over $300 qualify for free EMS Express shipping.

EMS EXPRESS 

EMS Express is an international express service provided by Australia Post.

Please refer to the information below for average delivery times to New Zealand. Once the parcel reaches the destination country it will be passed over to local post provider - NZ Post.

EMS Express 3-6 Business Days* $25.00

*Delivery times are estimates only and do not consider the event that there are unforeseeable delays

You can track your parcel here

Lack Of Color ship to international destinations via EMS Express and DHL Express. We can deliver to PO BOX addresses internationally (countries outside Australia).

International orders over $300 qualify for free EMS Express shipping.

DHL EXPRESS

DHL is the fastest and most efficient shipping option we currently offer. DHL orders arrive within 5-10 business days once dispatched, depending on the destination country.  We strongly advise customers to choose this service in the checkout.  Please refer to the information below for varied shipping rates and estimated delivery times to your country.

A limit of 2 items can be shipped per parcel with DHL Express.

DHL Express Shipping

Zone 1: Japan, Taiwan, Vietnam, China Korea, Cambodia, Hong Kong, Malaysia, Macau, India, Philippines, Thailand & Singapore 

Small Items 5-7 Business Days* $55.00
Regular Items 5-7 Business Days* $55.00
Oversized Items NO DHL AVAILABLE

*Delivery times are estimates only and do not consider the event that there are unforeseeable delays

You can track your DHL parcel here


EMS EXPRESS 

Please refer to the information below for average delivery times to your country and the local post provider your parcel crosses over to once it reaches the destination country. 

EMS Express Shipping

China

EMS China

10-20 Business Days* $35.00
Taiwan

Chunghwa Post

15-20 Business Days* $35.00
Japan

Japan Post

10-20 Business Days* $35.00
Singapore

Speedpost

10-20 Business Days* $35.00

*Delivery times are estimates only and do not consider the event that there are unforeseeable delays

For countries not listed above, orders will usually take around 5-10 Business Days from the dispatch date. 

Due to customs delays and other factors outside of our control, orders may take longer to arrive.

Lack of Color will not be held responsible for any delays that may occur. 

Please note the responsibility for any customs duties, foreign taxes or other fees which may be imposed, will rest with the customer.

For any questions regarding shipping & delivery times, please contact customer care: love@lackofcolor.com.au

You can track your Australia Post parcel here

Lack Of Color ship to international destinations via EMS Express and DHL Express. We can deliver to PO BOX addresses internationally (countries outside Australia).

International orders over $300 qualify for free EMS Express shipping.

DHL EXPRESS

DHL is the fastest and most efficient shipping option we currently offer. DHL orders arrive within 5-10 business days once dispatched, depending on the destination country.  We strongly advise customers to choose this service in the checkout.  Please refer to the information below for varied shipping rates and estimated delivery times to your country.

A limit of 2 items can be shipped per parcel with DHL Express.

DHL Express Shipping

Zone 2: Austria, Belgium, Cyprus, Croatia, Czechia, Denmark, Estonia, Finland, France, Greece, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, The Netherlands, Norway, Poland, Portugal, Macedonia, Romania, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom 

Small Items 5-7 Business Days* $35.00-$55.00
Regular Items 5-7 Business Days* $75.00
Oversized Items NO DHL AVAILABLE

*Delivery times are estimates only and do not consider the event that there are unforeseeable delays

Zone 3: Israel, Morrocco, South Africa, United Arab Emirates, South Africa, Qatar, Costa Rica, US Virgin Islands

Small Items 5-7 Business Days* $70.00-$120.00
Regular Items 5-7 Business Days* $160.00
Oversized Items NO DHL AVAILABLE

*Delivery times are estimates only and do not consider the event that there are unforeseeable delays

You can track your DHL parcel here


EMS EXPRESS 

Please refer to the information below for average delivery times to your country and the local post provider your parcel crosses over to once it reaches the destination country. 

EMS Express Shipping

France

Chronopost

15-20 Business Days* $30.00
Germany

Deutsche Post DHL

15-20 Business Days* $30.00
Great Britain and & United Kingdom

Parcel Force

7-15 Business Days* $30.00

*Delivery times are estimates only and do not consider the event that there are unforeseeable delays

For countries not listed above, orders will usually take around 5-15 Business Days from the dispatch date. 

Due to customs delays and other factors outside of our control, orders may take longer to arrive.

Lack of Color will not be held responsible for any delays that may occur. 

Please note the responsibility for any customs duties, foreign taxes or other fees which may be imposed, will rest with the customer.

For any questions regarding shipping & delivery times, please contact customer care: love@lackofcolor.com.au

You can track your parcel here

We are still experiencing unexpected delays on international parcels. Please note, all shipping times provided are estimates only and do not take into account unforeseeable delays due to COVID-19. These delays are outside of our control and the situation is changing daily.  

Our team is doing everything possible to provide shipping updates and constant communication with our customers. We are extremely grateful for your support during this time and thank-you for your patience. 
If you have any questions regarding your order, please email customer care - love@lackofcolor.com.au

Due to COVID-19, Australia Post has currently suspended their shipping service to the below countries:

- Israel

- Denmark

- Finland

- Bermuda

- India

- Ireland

Currently, we are unable to offer Free Shipping for Orders $300+
to countries listed above.

We apologise for this inconvenience and thank you for your understanding.

For more information please visit the AusPost COVID-19 Information
page HERE