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What matters to us the most is that you love your new LOC hat, which is why we offer 14 day returns from the delivery date.

We'll happily accept returns on all full priced items received within 14 days, providing the product is in original condition with tags attached. Any returns made after this time will not be accepted for a return (unless delayed due to postage and handling). 
All items purchased during a sale or promotion can be returned for exchange only.
All items marked as final sale cannot be returned or exchanged and are considered final sale.

How to Return

To return your items, follow the steps below to ship your items back in all original packaging, unworn and in original condition with all tags attached.



Prepare your item/s to return


How to pack products before returning
Do's and Don'ts
Do's and don'ts when returning items

Start a Return

Once your request has been approved by our team, you will receive an email with your return information. Please check your junk mail as it can sometimes be redirected there.