How to Return

To return your items, follow the steps below to ship your items back in all original packaging, unworn and in original condition with all tags attached.

For store credit returns within Australia, a return shipping label will be provided when your return request is submitted. The cost of the return shipping label will be calculated when the request is submitted and deducted from your store credit.

For exchange returns within Australia, a shipping fee of $27.50 will be charged when your return request is submitted. This shipping fee will cover the return shipping label you are provided and the shipping of your new exchange order.

For international customers, returns are eligible for an online store credit only. International customers are to cover the cost of the return shipping. We recommend using a traceable service when posting your return to reduce the risk of theft or lost parcels and to track the progress of your return.

 

How to return products

Prepare your item/s to return

How to pack products before returning

Do's and Don'ts
Do's and don'ts when returning items


Request a Return


Once your request has been approved by our team, you will receive an email with your return information. Please check your junk mail as it can sometimes be redirected there.